You have probably been on the receiving end of cold email pitches from software companies or SEO providers. Often, you are on the receiving end of what's called a "cadence"…
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Retail Intelligence - The Retail Strategy Group Blog
I was interviewed by the BBC earlier today about Dr Martens and their recent financial results - a 55% drop in profits in its half-year results. Ouch. Investors responded in…
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According to the Wall Street Journal, Black Friday sales were strong but retailers are noticing that getting customers to use store-branded credit cards is a hard sell. The article states...…
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The aphorism “meeting the customer where they are” is best saved for the daily horoscope; if you believe in that sort of thing. Meeting customer demand is nothing special anymore,…
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How often does retail leadership walk the shop floor? Not in a pre-announced way with the eventual photo-op and subsequent LinkedIn post. I mean, in an incognito way. To see…
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I wandered down to Soho to see the pop-up store of the TikTok famous brand, Cider Fashion. I was curious to see how this ultra-fast fashion brand was going to…
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Much has been made of the use of data, analytics, and technology in pro sports. Regardless of the advances, the fundamentals of the game should always be executed with precision.…
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NFL referees are part-time employees. Maybe the league should consider making them full-time. Executives should be part-time referees to occasionally mediate disputes in their companies. The key word is, occasionally.…
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There's a difference between acting in haste versus acting with urgency. Haste - Moving quickly, but without control. Doing things in a frantic manner, almost to the point of panic.…
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According to a recent WSJ article, retailers just want the right amount of stuff this Christmas. They might want a gift receipt. "After a holiday of too much inventory and…
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The game of "broken telephone" is often a riot at parties. For those who don't know what this is: Players gather in a circle and player one comes up with…
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I love it when guest speakers come into my Fashion Business Marketing class to talk to my students. Maria Carlton, Sr. Director of Global Go To Market at Under Armour,…
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When I first started at Ralph Lauren in 2015, sales were mediocre for Lauren. The UK wasn’t doing as well as Germany or France and no one really knew why.…
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We presented yesterday in NYC for the Canadian Consulate General's Technology Accelerator program. Our discussion focused on process innovation in retail and how that impacts the adoption of technology. Why…
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Our friends at the Accessories Council invited me to an intimate event at the beautiful Rizzoli bookstore for Diane Von Furstenburg’s book launch. DVF embodies women before fashion and she…
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We are thrilled to be a part of the ongoing success story that is the Canadian Technology Accelerator (CTA) program by the Consulate of Canada in New York City, focusing…
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A new drinking game – take a shot anytime someone in retail mentions the term “customer-centric.” Or some variation thereof. "Put the customer in the center of all decision making” …
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Re-think speed to market. Instead, look at Velocity to Market. In physics, speed has no direction. It’s simply a number. A measure. Of distance over time. But... Velocity has a…
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