I gotta tell you, there’s a lot of bad selling going on out there. I think I’ve lost count of the poorly written, cold emails that hit my inbox. Most…
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Retail Intelligence - The Retail Strategy Group Blog
Last week, I visited with Lesley Hawkins, the Head of Retail for Adidas Canada. We did a walk through of the Adidas store at The Well here in Toronto. The…
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I’m no baseball fan. I could never really get into the sport. I only went to games when I could get cheap tickets and go hang out with my buddies.…
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In Volume 36 of our newsletter (written way back when we were on Substack) we talked about the use of a multi-track calendar for product creation. The benefits of a…
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As many of you know, I was in attendance at Shoptalk in Chicago last week. That means I got to see many of YOU at the show. I also had…
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Here's some news that no one expected. Or wanted. The footwear company, Allbirds, has announced that their products will be available for on-demand delivery from Uber Eats. This announcement is…
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I have NFL games on the TV while writing this. I notice that most post-game interviews with players and coaches are filled with meaningless fluff. Recycled answers of “We have…
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I have walked through thousands of stores in my time and I frequently see the disconnects between marketing and merchandising. I’ve seen the good, the bad and the downright ugly.…
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The rise of Artificial Intelligence (AI) is poised to reshape the way we work. Every sector will feel its impact. This includes health care, retail and everything in between. As…
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Last week, I spent a few days with Enterprise Ireland and some fantastic Irish brands in NYC. The brands were in town to study the US market and find opportunities…
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Last week, I participated in Mastercard’s Excellence in Customer Engagement Summit. Part of my day involved being in conversation with Angie Rieger, Chief Transformation Officer of Lands’ End, and Emilie…
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Week three of the NFL season is coming and and it is a rather exciting time of the year. Moreso than the games, I’m interested in the business of the…
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I was reading through The Globe and Mail and found a rather curious headline: “The demise of Jaguar is a sad reality for anyone who loves cars.” I’m not the…
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I visited North Carolina State University last week to attend their first ever “AI in the Textiles & Fashion Industries” conference. The event was a good mix of showcasing some…
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Our colleague, Neil Saunders, posts shop floor pictures on LinkedIn during store visits. When he does, I grab the popcorn and scroll through his post and the comments. Neil doesn’t…
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We took a short break from exploring middle of nowhere Iceland to visit a few stores in Reykjavik. Vintage stores, small boutiques and tourist traps are abundant. One store stood…
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In Daniel Pink’s book “To Sell is Human,” he outlines how at one point in time, sellers had power over customers because they had almost exclusive access to information. The…
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The term “second apron” should be very familiar to basketball fans. The term refers to a provision in the NBA’s collective bargaining agreement related to a team’s salary cap. The…
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The Lead Summit conference wasn’t the only thing that was lit last week. NYC was HOT! Amid the heat was one retail executive dinner, podcast interviews, and an hour spent…
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Word on the street is that Costco is going raise their membership fees by $5. $10 if you are an executive member. Fees haven't been raised since 2017. Costco delivers…
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