Our Insights

Frameworks, process visuals, and published articles you can put in front of your team today, all free to download.

Everything here comes out of client work, lived experience, and our published books.

Each one carries pragmatic recommendations or a new way of looking at a pressing issue.

Take them into your next meeting.

How to Sell at Full-Price all the Time – Ten Tips for Mastering Merchandising Excellence [Download PDF]

Masterful Measures of Merchandising Success [Download PDF]

Assortment Plan Pyramid [Download PDF]

Seasonless Plus Fashion – What Is the Ideal Ratio? [Download PDF]

Implications of Merchant Rework [Download PDF]

Clarity-Execution Matrix for Apparel Brands [Download PDF]

Simplifying the Merchandising Model [Download PDF]

Outfit Based Assortment Planning [Download PDF]

Advantages of Private Label Product [Download PDF]

Don’t Throw a Fit Over Fit – White Paper [Download PDF]

Fit Volatility^TM – Customers Changing Faster Than You Can Accommodate [Download PDF]

The Seven Forces of Fit Volatility^TM [Download PDF]

Fit Trust Increases Profit [Download PDF]

Volatility. Trust. Failure – Overcoming Fit Volatility^TM Leads to Fit Trust [Download PDF]

Multi-Track Calendar – Not All Products Should Be Created Equally [Download PDF]

Flexible Product Creation – Breaking Products Down By Complexity [Download PDF]

Fashion’s Feedback Loop – Preventing Insights From Being Held Hostage in a Spreadsheet [Download PDF]

Managing the Insights Supply Chain [Download PDF]

Providers to Partners to Pioneers – Transactional Vendor Relationships Have Limited Value [Download PDF]

Material Direction^TM  – Design Into Available Materials [Download PDF]

Materials Scorecard – Tracking New Material Developments and Adoption Rates [Download PDF]

Elevating Vendor Relationships for Collaboration, Innovation – [Download PDF]

Field of Play of Brand-Vendor Relationships [Download PDF]

The Variance Tax – Costs of Unnecessary Variation [Download PDF]

Full-Price Selling Depends On Knowing Your Ideal Customer – [Link to Article]

How GLP-1s Expose Fit Volatility^TM – Hertzman Global Intelligence [Link to Article]

There is Nothing Uniform About Fit – NAUMD [Link to Article]

Retail Fundamentals for Growth – NRF Small Business Resource [Link to Article]

Product Creation Needs Inequality to Thrive – Sourcing Journal [Link to Article]

Merchandising Know How – Independent Gasoline Marketers Magazine (March/April 2025) – [PDF]

There’s No Shame in Being ‘Materialistic’ – Sourcing Journal [Link to Article]

Customer Insights Boost Brand Success and Profitability – Retail Insider [Link to Article]

The Retail Talent Pipeline is Broken – Robin Report  [Link to Article]

Lost In Space – Running Insight Magazine, June 2023 [PDF]

Visual Merchandising Spotlight – The British Display Society Magazine [PDF]

It’s Time to Save Our Planners – Aptos Blog [Link to Article]

Filling The Gap – Running Insight Magazine, June 2022 [PDF]

Contact Center Insights: The Gold Mine You Didn’t Know You Had – TalkDesk Blog [Link to Article]

Make The Personal Case – The Interline, 2022 Year-End Digital Product Creation Report [PDF]

Going Private (Label) – Running Insight, March 2023 [Link to Article]

From Stitch to Scale – Survey and Report in Partnership with Lectra [Download PDF]

2022 Merchandising Benchmark Report (In partnership with Retail Research Systems) [Download PDF]