Free Articles, Frameworks &
White Papers for Retail Leaders

Find copies of our published articles either available for download or linked to the original publication. Selected white papers, business frameworks, and process visuals are also available to download for free. These might prove valuable as you work with your colleagues and teams to spark new ideas and discussion.

MERCHANDISING

How to Sell at Full-Price all the Time – Ten Tips for Mastering Merchandising Excellence

Masterful Measures of Merchandising Success

Assortment Plan Pyramid

Seasonless Plus Fashion – What Is the Ideal Ratio?

Implications of Merchant Rework

Clarity-Execution Matrix for Apparel Brands

Simplifying the Merchandising Model

Outfit Based Assortment Planning

Advantages of Private Label Product

The Full-Price Flywheel

FIT VOLATILITY™

Don’t Throw a Fit Over Fit – White Paper

Fit Volatility™ – Customers Changing Faster Than You Can Accommodate

The Seven Forces of Fit Volatility™

Fit Trust Increases Profit

Volatility. Trust. Failure – Overcoming Fit Volatility™ Leads to Fit Trust

PROCESS INNOVATION IN THE APPAREL SUPPLY CHAIN

Multi-Track Calendar – Not All Products Should Be Created Equally

Flexible Product Creation – Breaking Products Down By Complexity

Fashion’s Feedback Loop – Preventing Insights From Being Held Hostage in a Spreadsheet

Managing the Insights Supply Chain

Providers to Partners to Pioneers – Transactional Vendor Relationships Have Limited Value

Material Direction™ – Design Into Available Materials

Materials Scorecard – Tracking New Material Developments and Adoption Rates

Elevating Vendor Relationships for Collaboration, Innovation –

Field of Play of Brand-Vendor Relationships

WHOLESALE PARTNERSHIPS

Top 10 Tips for Getting Wholesale Right

The Whole Sale – Profitable Wholesale Strategies for Brands

ORGANIZATIONAL DYNAMICS IN RETAIL

The Variance Tax – Costs of Unnecessary Variation

Published Articles

Going Private (Label) – Running Insight, March 2023

Make The Personal Case – The Interline, 2022 Year-End Digital Product Creation Report

Contact Center Insights: The Gold Mine You Didn’t Know You Had – TalkDesk Blog

Filling The Gap – Running Insight Magazine, June 2022

Lost In Space – Running Insight Magazine, June 2023

Customer Insights Boost Brand Success and Profitability – Retail Insider

Retail Fundamentals for Growth – NRF Small Business Resource

There is Nothing Uniform About Fit – NAUMD

Frameworks and Process Visuals

Going Private (Label) – Running Insight, March 2023

Make The Personal Case – The Interline, 2022 Year-End Digital Product Creation Report

Contact Center Insights: The Gold Mine You Didn’t Know You Had – TalkDesk Blog

Filling The Gap – Running Insight Magazine, June 2022

Lost In Space – Running Insight Magazine, June 2023

Customer Insights Boost Brand Success and Profitability – Retail Insider

Reports

2022 Merchandising Benchmark Report

(In partnership with Retail Research Systems)

FROM STITCH TO SCALE

Survey and Report in Partnership with Lectra