Best Sellers Don’t Need The Best Space

Although it seems counterintuitive, bestselling items need not occupy “prime” space in your store. Best sellers are the best for a good reason: because of the brand’s strength. Consider On and Hoka footwear as examples for running. These items are a strong customer draw. Also, they may be the main driver of the first visit. […]

My Time in Norfolk

Department stores are struggling. Luxury is losing share to resale. Big brands are boring customers with uninspired assortments. That means specialty and small retailers have a chance to win. I spent last week in Norfolk, VA working with the Retail Alliance, a non-profit organization that supports local retailer. During my walkthrough in the community, I […]