The Chief Merchant Minute – Category vs Outfit Buying
Upcoming Webinar: What High-Performing Retail Operators Do Differently

The disconnect between strategy and execution could cost a retailer millions of dollars in full-price sales and margin.
New Report: From Stitch to Scale

Uncertainty has become the new normal for fashion. Tariffs, supply chain disruptions, excess inventory, and shifting consumer demand are putting unprecedented pressure on brands, retailers, and manufacturers. This report, From Stitch to Scale , is the result of a partnership between Lectra and Retail Strategy Group. From Stitch to Scale captures real-world insights from industry leaders across […]
Liza Amlani Named to NRF’s Top 50 Voices for 2026

I am honored to share that I have been selected as one of the top 50 NRF Retail Voices for 2026! This is my 2nd time as an NRF Retail Voice and I couldn’t be more excited. It’s a recognition that celebrates industry leaders shaping the future of retail. I believe that process innovation (not […]
Everyday Is Sunday.

The hot news today is that Lululemon will be cranking out fan apparel for all 32 teams of the NFL. I’ll look at this from the point of view of the NFL, because they are the biggest winners here. For NFL Commissioner, Roger Goodell, everything (seemingly) is geared towards hitting the goal of an annual […]
I’ll Tell You Where The Money Is.
According to Harvard Business Review, there are five key “commandments” that can be derived from Costco’s Code of Ethics. Here is one of them… The shop floor is where the money is made. And weak executives still find excuses to not spend time on the shop floor or even shop their own businesses.
You Can’t Make This Stuff Up.
Former J. C. Penney CEO, Ron Johnson, once said “I thought people were just tired of coupons. Our core customer was much more dependent on and enjoyed coupons more than I understood.” He couldn’t have been more wrong. That line of thinking is almost as foolish as Dallas Mavericks GM, Nico Harrison, saying after trading […]
Merchandising Know How for C-Stores

C-stores and gas stations are very unique. They sit in the intersection of grocery stores, quick serve restaurants and general merchandise. And, this intersection exists with the additional challenge of limited square footage. So, this class of retailers must be very focused and intentional with their product assortments. Also, there are some trends that the […]
How Fixing The Broken Telephone Leads to Profit (In Partnership with Microsoft)
Broken communication leads to lost profit. You can find any number of examples of this across industries. Retail is no exception. I’ll give you an example from my own experience. When I worked as a merchant, I dropped into one of our flagship stores to check on the first delivery of the Fall season. The […]
Enterprise Ireland Hosting 1st Retail Showcase in Toronto
The following is taken from a fresh new article from Retail Insider: “Enterprise Ireland is set to host its first-ever consumer retail showcase in Toronto on April 29, 2025, bringing a curated group of 11 Irish fashion, textile, and beauty brands to the forefront of Canada’s largest city. The evening event will take place at […]