Fresh Thinking for
Modern Retail Leaders

Explore weekly articles offering frameworks, trends, and perspectives for leaders
shaping the future of retail.

The Runway vs. The Real World

Coats In the Middle of August? Let’s Get Back to Reality …

The Canadian Press: Roots Threads Plans for Global Growth

By going private, Roots has a chance to be relevant again. …

The Full-Price Flywheel

Earning The Full-Price Sale Demands Effort. Here’s How To Do It. …

The Chief Merchant Minute – Newness Earns the Next Visit

The new stuff keeps the customer coming back for the repeat visit. …

Control the Uncontrollable

When Localized Assortments Become Fragmented and Costly …

The Chief Merchant Minute – Clarity Without Execution Is Guessing

Knowing your customer doesn’t mean much if you can’t execute strategy in-store. …

The Manual Merchant

Merchants need to balance high tech with high touch. …

The Interline Podcast: Why Fashion Still Over-Develops

Despite decades’ worth of technology adoption and transformation initiatives, brands, on average, develop far more materials and style than they, or the …

The Chief Merchant Minute – Every Collection Needs a Hero

The assortment needs a hero. Here’s why. …

The Chief Merchant Minute – Do the Outfitting For Them

Take the guess work away from the customer. …