Macy’s Up For Sale?

Macy’s could be next on the retail chopping block. We have seen this before. Decisions made by investors that have real-estate goals vs. retail goals put the customer last. Hudson’s Bay Company and Saks are getting further away from their customers because they have real-estate moguls telling them how to run retail. Store closures are always part of the […]

“I’m Closing Your File” and Other Lies

You have probably been on the receiving end of cold email pitches from software companies or SEO providers. Often, you are on the receiving end of what’s called a “cadence” of emails designed to get you to respond and set a meeting with the sender. If you don’t respond (and why would you, most of […]